Thank you for considering us as your potential audiovisual provider. We are committed to providing you with the best possible event service within your budget. Your clear understanding of our financial policy is important to our professional relationship. We make every effort to keep our rental, delivery, and labor charges reasonable, while at the same time covering the cost of the services we provide. In order to keep our services costs to a minimum, we have applied some discounts and gift card offers. Standard payment terms and condition are determined in our business agreement. Payment can be made with Cash, Personal Check, Money Order, Visa, MasterCard, American Express or Discover.
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Rental charges are based on a timeout, not a time used basis. Each rental item has a daily, weekly, and monthly rate. A day is one twenty-four hour period, a week is seven days and a month is four weeks or 28 days. Some metered items are allowed 10 hours usage in a 24-hour period, 48 hours usage in a week, and 190 hours usage in a four-week period. Standard quoted rental charges are based on short-term need - a day, a week, or perhaps a month or two. If your needs are long-term, through advanced negotiation and with a guaranteed term rental, we will submit special offers.
In order to avoid any situation where there is a high possibility of cancellation or time lost with respect to the duties and obligation of our sales representatives, and to provide a clear understanding of what must be avoided for the successful result and client satisfaction, AV NYC adopts some rules and regulations in a special guarantee letter. No client signature needed up front. Be sure you are contracted with the company where every sales agent will work quickly and professionally with your any initial budget to accommodate your event’s technical needs.
We highly recommend using our standardized rental agreement in conjunction with your payment request. This confirms that both you and AV NYC are clear on the rental and payment terms for other services such as labor, technical assistance, and delivery costs. When you placing your rental order with us, we offer three following options to change our rental agreement such as; proposal of your own rental agreement, customization of our standard rental agreement with payments terms, and adding specific paragraphs which were not included in our standard rental agreement.
AV NYC has a professional staff ready to assist you at every stage of your event project. We are positioned to provide each and every one of our customers with the very best experience. Interested in one of our services? Click the Contact Us service form to request a quote or call us at 212.464.8754. Our knowledgeable sales associates are always on-hand to help you with any of your rental needs!
If you have a specific AV task that you’d like to talk about, simply fill in a form and we’ll get back with our technical planning help. Or you can send an e-mail:
Call us at: 212.464.8754
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